How do you go about requesting specific rooms and when?

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How do you go about requesting specific rooms and when?

Postby klicks » Sun Jul 17, 2016 5:31 pm

about 14 days out and I am just wonder how you request a specific room? I have done the express check in already but there was no room request option that I saw. Does it take a request to guest services or is there something I am missing.

thanks
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Re: How do you go about requesting specific rooms and when?

Postby CokeMann » Sun Jul 17, 2016 5:42 pm

Generally you put your room requests in the Comments section of the Express Check in form
- I usually recommend giving them an ordered list(1st, 2nd, 3rd) of choices - most always you will get one of them

IMHO - submit your Express Check in form a second time but this time include in the comments section your room choice request list ;)

btw - guest services aren't responsible for room assignments
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Re: How do you go about requesting specific rooms and when?

Postby Hotswings » Sun Jul 17, 2016 6:07 pm

Unfortunately we've never had that experience Cokeman.

Our 9th trip is coming up next week, and for 7 of the previous 8, they accommodated our request once.

We've requested again as usual. We shall see.
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Re: How do you go about requesting specific rooms and when?

Postby mikeinnj » Sun Jul 17, 2016 7:13 pm

Our requests have been granted in all 4 of our previous visits. Maybe not our first choice (though most times first choice was honored) but always at least got second choice.

I guess it also depends on how specific your request is too. We have requested a specific room and gotten it sometimes. But always the building and floor we have requested.

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