Rescheduling due to resort closing.

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Rescheduling due to resort closing.

Postby M&C » Mon Apr 13, 2020 4:48 pm

We are curious if anyone has had to reschedule with Desire RM, due to the resort being closed? If so, how did the resort handle your request?
Thank you in advance. Hope we don’t have to do this but want to plan just in case,
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Re: Rescheduling due to resort closing.

Postby dinkswithkinks » Mon Apr 13, 2020 4:58 pm

We called and requested new dates in October. They were available and they switched us over no problems. The rate was cheaper so we got an extra day + money in our account to spend at the resort. We're happy.
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Re: Rescheduling due to resort closing.

Postby M&C » Tue Apr 14, 2020 10:36 pm

Thank you for the information.
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Re: Rescheduling due to resort closing.

Postby mustang » Wed Apr 15, 2020 2:46 pm

How about the airline? can you change without hassle or a charge?
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Re: Rescheduling due to resort closing.

Postby werfun » Wed Apr 15, 2020 6:42 pm

Most airlines are allowing flight changes without charge. But this depends on the airline such as when ticket was brought, and a time table as to when you can change travel. You should check with the airline that you are booked on to see what their policy is and do it soon.
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Re: Rescheduling due to resort closing.

Postby tommer » Fri Apr 17, 2020 8:41 am

Online, we cancelled our flight with American Airlines yesterday. We have been given a full price credit with them that is good for rebooking until December 31. 2021! By then, we hope that we will have visited Desire at least a couple of times!
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Re: Rescheduling due to resort closing.

Postby Calicouple69 » Wed Apr 22, 2020 2:51 pm

The resort has been very gracious in rescheduling for us :D
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Re: Rescheduling due to resort closing.

Postby M&C » Fri Apr 24, 2020 8:00 am

Thank you for the information.
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Re: Rescheduling due to resort closing.

Postby JesseinCO » Sat May 09, 2020 8:48 am

We rescheduled without any problems from late March until 2 - 11 July. No problems although our SW flight was cancelled for trip home. We rescheduled immediately to a flight that was one hour later. Still waiting to see what happens as we get closer. We have the travel insurance but not sure how much we would get back if they remained closed after 1 June.
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