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Front desk phone number

PostPosted: Sun Apr 17, 2016 4:53 pm
by M&E
Sorry if this has been asked already, I searched and could not find the answer.

I am looking for the RM front desk phone number, all I can find online is the reservation number. I have a request I would like to make to the hotel directly.

Thank you

Re: Front desk phone number

PostPosted: Sun Apr 17, 2016 11:22 pm
by CokeMann
It is actually better to email them directly

For anything to do with your room, etc
Desire RM Front Desk Manager
front@desireresorts.com

For any other special requests
Desire RM Guest Services Manager
guestservice@desireresorts.com

Re: Front desk phone number

PostPosted: Mon Apr 18, 2016 12:15 pm
by M&E
CokeMann wrote:It is actually better to email them directly

For anything to do with your room, etc
Desire RM Front Desk Manager
front@desireresorts.com

For any other special requests
Desire RM Guest Services Manager
guestservice@desireresorts.com


thanks I will give it a try

Re: Front desk phone number

PostPosted: Wed Dec 12, 2018 4:11 pm
by MachineWorks
Does anyone know, about how long it takes for them to respond through email?

We want to confirm that they recieved our booking, since we went through a 3rd party service.

Thanks in advance!

Re: Front desk phone number

PostPosted: Wed Dec 12, 2018 4:52 pm
by RJOC
CokeMann wrote:It is actually better to email them directly

For anything to do with your room, etc
Desire RM Front Desk Manager
front@desireresorts.com

For any other special requests
Desire RM Guest Services Manager
guestservice@desireresorts.com


Wayne,

Is there a different set of addresses for Desire Pearl?

RiA

Re: Front desk phone number

PostPosted: Wed Dec 12, 2018 5:19 pm
by CokeMann
RiA wrote:Wayne,

Is there a different set of addresses for Desire Pearl?

RiA


Yes, see below for Pearl:

For anything to do with your room, etc
Desire Pearl Front Desk Manager
FRONT.PEARL@DESIRERESORTS.COM

For any other special requests
Desire Pearl Guest Services Manager
GUEST.PEARL@DESIRERESORTS.COM

Re: Front desk phone number

PostPosted: Wed Dec 12, 2018 5:59 pm
by RJOC
Thank you Wayne.

Re: Front desk phone number

PostPosted: Fri Dec 14, 2018 10:23 am
by MachineWorks
In case anyone was wondering, the front desk at RM responded back in just a little over 24 hours.