NEW Update - Pool back in operation

This is the place for general questions / general discussion about Desire Riviera Maya

Postby multiples » Sun Sep 20, 2009 9:41 pm

The pool is basically half the resort during the daytime!
The voucher offer is ridiculous.
I am glad we did not book during this time frame.
The resort should offer 50% discount for this major inconvenience.
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Postby rdjustice6 » Sun Sep 20, 2009 11:55 pm

We're heading down from the 3-9 oct, so the majority of the vacation will be without a pool. We're sure we'll still have a good time, but I agree the voucher offer is ludicrous.

How about you base the voucher on the number of days your stay is affected by the renovation, rather than the duration of the stay?

We booked six nights, we'll be pool-less for 5 days, and get one free night? Thanks Desire Management, you really out did yourself.

Ryan and Dani
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Postby nudeeasttexan » Mon Sep 28, 2009 1:48 pm

We have to agree...will be there 3-8, not sure 1 nite is equal compensation
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Postby East_Ont_Cpl » Mon Oct 05, 2009 1:56 pm

Just got a message from friends at the resort:

"Pool work started the second the pool was closed for the evening on Sunday.
They have a huge tent over it and are working around the clock. Bending over
backwards to make everyone happy on the beach"

Looks like everything is on schedule.
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Postby rblowery » Mon Oct 05, 2009 6:58 pm

Is this part of the mentioned "heating" of the pool? Planning a trip mid-January. What should we expect temperature-wise?
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Postby favsub » Sun Oct 11, 2009 7:07 am

The pool was filled Thursday overnight. Friday the temp was fine.
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