Info from Desire management for guests affected by the pool closure
Oct 10th - The resurfacing of the pool is now completed and it has been refilled and is now back in full operation
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Guests staying at Desire during the pool closure period will receive one night's complimentary stay on your next reservation if you stayed with us for 5 nights. You will receive 2 nights complimentary stay for your next reservation if you stayed with us for more than 7 nights this trip.
Please do not hesitate to contact me on this address.
Sincerely,
MIA SKOGLUND
Gerente de Servicio Huespedes
Guest Service Manager
guestservice@desireresorts.com
tel: 52 998 872 8280 ext: 1231
fax: 52 998 872 8299
www.desireresorts.com
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Desire is now(Sept 14th) announcing on their site the following
Dear Valued clients & partners;
We really sorry to let you know that we will be resurfacing the pool from the 5th thru 9th October 2009. All the normal pools activities will take place on our beautiful sand beach. Thank you so much for your comprehension to this situation and please contact us for our special promotion during this period.
Just got a note from Martin, the GM, that they are resurfacing the pool from the 10/1-10/4 and it will be closed It's our 1st trip to Desire and my new wife (it's our honeymoon) is NOT an ocean person. We were planning on anchoring by the pool for our whole time there, with trips to the hot tub of course! This is happening right in the middle of our vacation. They have offered a one night credit, but we are just totally bummed and not excited about being there with no pool for half the time. We could use some advice on how to change our reservations. To add to the fun, we checked on changing airfare - typical airline shit - doubles our cost....
We are definitely "glass half full" folks, but this is a tough one. Any helpful ideas?
Thanks!
Dave & Carly