I work in the chemistry field and I could guarantee you your sample was not correct. A pH sample has to be checked almost immediately and will start to deteriorate after a few hours
I don't work in chemistry field and maybe you are right, but during our stay Dec 2- 9 , practically all guys had "red balls", some more, some less ... and a lot of girls had issues with skin.... I complained about it on our 2nd day to resort managers (some other guys did do), but they didn't do anything.
Have you ever seen that somebody from Desire staff is checking pH level in hot tub or swimming pool?! I didn't!
(in all Canadian gyms pH level shoudl be checked every 2 hours!).
In any case, next time when we're going to Desire, I gonna buy from Amazon or Canadian Tire pH kit and gonna measure PH level every time we want to enter hot tub.
P.S. Desire or Original Group are just ignoring any complaints... it's too disappointing... yeap, for now they are monopoly in this "industry", but it can change. This is why I would never buy any membership anywhere...
P.P.S. There is even record on Desire file that Desire manager has invited doctor to check my genital area inflamation. The doctor prescribed pills and cream that resort bought and brought to me.
The only thing we want.....to make sure Desire/Original take any action to prevent such issues in the future