Just returned! - July 2017

Please contribute Desire Riviera Maya Trip reports here

Just returned! - July 2017

Postby golffan » Sat Jul 22, 2017 8:07 am

Just returned last night from five nights at Desire RM.
Before I go any further I must say we had a great time and enjoyed ourselves each and every day we were there.
The people we met were great and we enjoyed the interaction with all, although we did feel we were one of the older couples there at F59 and M61.
The general chatter from repeat couples we chatted with was there were many couples there from Temptations due to it being closed for renovations. So there was some chatter about the wearing of clothing when you didn't need to. Although we can't say being nubies ourselves! ( and we truly enjoyed the freedom of not wearing clothing anytime we didn't need to )
Here are some observations and points we noticed about the experience in general.
Our room wasn't ready when we arrived around 3:30 on Sunday and we couldn't get in till almost 5pm.
Different colored bracelets indicating status or repeat visitors; we didn't notice any difference in service but were a little uncomfortable being referred to as nubies by some of the other visitors. ( we must say there was no malice but still uncomfortable )
The food was adequate and abundant but we wouldn't call it exquisite. We did go to the two restaurants and thought they did a very nice job with service, presentation and quality.
We did get a message and thought the service and quality were excellent.
The grounds are well kept and beautiful just to stroll through!
We can't say enough about the service in general, the bar staff and entertainment staff were second to none!
We enjoyed the ocean view room and found it small but usable. An additional shelf in the bathroom would be great to store the toiletries. And we were not impressed by the housekeeping staff, no coffee left one day, no bath mat on another day, no soap or shampoo on another day. Also the timing when they got to cleaning our room wasn't the best, usually around 4pm to 5pm nightly.
We managed to bypass the sales pitch and really think they would be better off without the pressure.
As far as the beach goes, mother nature takes her toll with the seaweed. We enjoyed the water and also understand that nature needs to what nature needs to do. We give the resort credit for trying as hard as they do to alleviate the seaweed, but talk about shoveling shit against the tide!
All in all we did enjoy and will probably try Pearl next time although we will not be making either resort a yearly getaway for us!
golffan
 
Posts: 4
Joined: Fri Nov 25, 2016 1:08 pm
We are from: USA
Will be at: Desire Riviera Maya
We arrive on: 10 Jul 2017
Swing Site(s) we belong to: Swing Life Style

Return to Trip Reports from Desire Riviera Maya

Who is online

Users browsing this forum: No registered users and 12 guests