by kjc » Fri Nov 20, 2009 12:59 pm
We never do trip report but here it goes,arrived just after Ida,weather was so so,never got past say 82,and 82 when it's cloudy feels like it's in the 70's,I think that's why the pool was so cold,we have been to desire 7 times in past 2 years,we love it,but we do have some suggestions,they need to mix it up a little,every day same routine,same music,same food,maybe twice a week have an outside bbq, dinner or lunch,maybe have a coctail hour for repeat guests, and the entertaining guys,forget it,this is the most noticable downfall since last year,these guys are just going through the motions,with no emotion,I get that for them its day in and day out,but it's their job.Vollyball games,you will have 6 of them playing with many guests sitting by waiting to play,I don't get it.I do not remember who the staff was 2 yrs ago but boy were they good.Service has not gone down,these folks are the friendliest you will find.Oh yea and I am still not getting the queen bed thing,it's hard to get a room with a king bed,the queens get crowded with 4 in them.We are from N.Y so maybe our expectations are a little high,but alot of these improvements are no brainers.With all this we still love the place and are already planning our next trip in April, so go figure.Any questions ,we would love to help,but this forum covers alot. KJC
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