When do I receive information from resort and transportation

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When do I receive information from resort and transportation

Postby Natepete » Wed May 25, 2022 10:48 am

Coming to Pearl June 22nd to June 27th. Made the last full payment on Saturday over the phone. (My card on file was lost, so I had to call in). I have confirmed payment on my statement. I received a confirmation email when I made the deposit, but I have received nothing since. Is this normal? Should I be receiving info from the resort about check in and transportation, or will that come when vacation is closer? I am probably way over thinking it, but I was told I would receive an email in 48 hours and got nothing. I do know about the express check in and will do it when it is available for my dates. Thanks in advance!
Natepete
 
Posts: 3
Joined: Fri Feb 04, 2022 8:03 pm
We are from: USA
Will be at Desire: Pearl
We arrive on: 22 Jun 2022

Re: When do I receive information from resort and transporta

Postby Jas_n_Ash » Wed May 25, 2022 11:07 am

Have you provided your flight information? Once we gave them our flight info, we received transportation details/voucher within a couple of days.
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Jas_n_Ash
 
Posts: 8
Joined: Sat May 14, 2022 9:32 pm
We are from: USA
Will be at Desire: Pearl
We arrive on: 25 Jun 2022

Re: When do I receive information from resort and transporta

Postby Natepete » Wed May 25, 2022 11:43 am

I did provide them our flight information on Saturday, but did not receive an email. I will probably wait until next week to follow up. I just thought it was odd I didn't even get anything from the resort after the last payment.
Natepete
 
Posts: 3
Joined: Fri Feb 04, 2022 8:03 pm
We are from: USA
Will be at Desire: Pearl
We arrive on: 22 Jun 2022


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