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Re: Mansion Suites

PostPosted: Wed Jul 10, 2019 5:02 pm
by Explorer79
Good points and if I were you I would be pretty upset about that, it doesn't sound like you are getting what you were promised. The bad thing is that they already have your money so they have little incentive to accommodate.

These types of things are exactly why I feel the way that I do about them, there are countless examples. They have done absolutely nothing to instill even a bit of trust. I feel for your plight, it's not a fun position to be in.

We will never buy in again at the Desire Suite or Mansion level given our poor experience to date actually being able to use our nights.


Unfortunately the lesson that they need to learn is what you stated, but as long as they are coming out with a net positive (or at least they think they are) they are unlikely to change. I bet if they didn't already have your money and you could choose to cancel things would be different.

Re: Mansion Suites

PostPosted: Thu Jul 11, 2019 1:03 pm
by NaughtyKittenandB
It certainly has not and will not keep us from enjoying Desire. We last visited in June but stayed in a Passion Suite instead. More of a cautionary tale (as if there weren't enough already) about buying in at those levels with very limited inventory. The two largest Mansion suites sound awesome (even thought we likely don't want to stay that far away from the beach and from everyone else) but it's going to be difficult for anyone to use them since inventory is so limited. We've heard ideas, and only ideas at this point, that they may limit occupancy to members, they may limit how many weeks per year that members can book and that they may change the cancellation policies for Mansion suites and Villas to be more restrictive, requiring full payment much further in advance than 30 days. We've heard that part of the problem with availability is that people can book the suites months in advance and then cancel just outside 30 days, leaving last minute inventory but not inventory that would have shown as available for those planning ahead.

Explorer79 wrote:Good points and if I were you I would be pretty upset about that, it doesn't sound like you are getting what you were promised. The bad thing is that they already have your money so they have little incentive to accommodate.

These types of things are exactly why I feel the way that I do about them, there are countless examples. They have done absolutely nothing to instill even a bit of trust. I feel for your plight, it's not a fun position to be in.

We will never buy in again at the Desire Suite or Mansion level given our poor experience to date actually being able to use our nights.


Unfortunately the lesson that they need to learn is what you stated, but as long as they are coming out with a net positive (or at least they think they are) they are unlikely to change. I bet if they didn't already have your money and you could choose to cancel things would be different.

Re: Mansion Suites

PostPosted: Mon Jul 15, 2019 9:29 pm
by bigbill
Not that anyone believed them anyways, but all the rumours about "Mansions are for Members Only" are clearly not true.

I just got an email from a travel agent, saying that they are now accepting reservations for the Mansions starting February 1, 2020.

Re: Mansion Suites

PostPosted: Tue Jul 16, 2019 6:53 pm
by werfun
Just like Bigbill I just got a email from a T/A that they were accepting booking for the Mansions starting Feb, 2020, For any details you have to contact them. The T/A reports that Mansions are a separate resort next to Desire with use of any of the Desire facilities. In that case guess that we will just stay in one of the regular rooms for much less. Can't see paying the price to sleep then walk next door to join the fun crowd. It must be an ego thing to say that you are staying in a Mansion suite, Like the old saying some people have more money then brains since we still have most of our brains yet we will just stay with the fun crowd in a regular room and have a ball.

Re: Mansion Suites

PostPosted: Wed Jul 17, 2019 2:27 pm
by red88vette
The Mansions are being built behind the SPA area, they tore down the old playmaker's housing. The entrance with be to the left of the Spa. There is no view from them, not sure why they picked the location, then they build the new housing for the playmaker's right in from of the beach with nice balcony views.