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book at trip then passports dont arrive

PostPosted: Tue Sep 15, 2020 11:28 am
by Heyyall
What is the policy if we book a trip and our passports are not here on time ? Can we put the trip off for later without penalty?

Re: book at trip then passports dont arrive

PostPosted: Tue Sep 15, 2020 11:53 am
by CokeMann
Desires policies are stated on your reservation confirmation that you where sent

ie: You are allowed to make 2 changes to your reservation; from the third change it will apply $80.00 USD fee each time

That is assuming that your make the change more than 30 days before you are due to arrive

;)

Re: book at trip then passports dont arrive

PostPosted: Thu Sep 17, 2020 2:28 pm
by Heyyall
Perfect!