Desire Resort Forums

We will be heading to Pearl next month for our first visit. We do have one slight concern though. In some of reviews of the resort we have read, every once in a while we will see a post about "non-members" having to give up their places by the pool/beach for "members". Which we could understand could be embarrassing and frustrating for the couple being forced to move. Is this an issue at Pearl or just a rarity?

clivefunguy wrote:We will be heading to Pearl next month for our first visit. We do have one slight concern though. In some of reviews of the resort we have read, every once in a while we will see a post about "non-members" having to give up their places by the pool/beach for "members". Which we could understand could be embarrassing and frustrating for the couple being forced to move. Is this an issue at Pearl or just a rarity?

We're interested in the answer to this question as well, as we head there in June. We're hoping to be able to find a beach bed after breakfast each morning and then move over to lounge chairs by the pool a little later in the morning, where we would stay for the afternoon. Will this be possible every day if we're not members? Is there is certain time we should be at the beach to be able to get a beach bed? how about for the pool?

K&J

Good points. We are hoping to hit the beach in the morning, the pool after lunch, then the jacuzzi until supper.

clivefunguy wrote: In some of reviews of the resort we have read, every once in a while we will see a post about "non-members" having to give up their places by the pool/beach for "members".

I'm not sure where you read that this occurs ???

It doesn't as far as I know - there are both beach and pool concierges at Pearl and Desire RM that assign seating for everyone - just check in with them for where you want to sit and they will make sure that you can stay undisturbed as long as you want.

CokeMann wrote:

clivefunguy wrote: In some of reviews of the resort we have read, every once in a while we will see a post about "non-members" having to give up their places by the pool/beach for "members".

I'm not sure where you read that this occurs ???

It doesn't as far as I know - there are both beach and pool concierges at Pearl and Desire RM that assign seating for everyone - just check in with them for where you want to sit and they will make sure that you can stay undisturbed as long as you want.

Cokeman...I read the same in the most recent review of Pearl on TripAdvisor. It says "Only "members" may reserve pool and beach lounges. Even at 7:30 AM with no one at the pool, and all the lounges empty, we were not permitted to take lounges as they were being held for POTENTIAL future use by members. Also, we personally witnessed that on two different occasions, non-member couples sitting on unreserved beach lounges, were told to move so that members could have the lounges. The same "two class" technique is applied to restaurant availability....". Review seems legitimate, but hopefully they have it wrong.

Unless something has dramatically changed at Pearl since my last visit there, I will stand with what I said in my first post - it was not an issue
(the exception being the availability of the few beach beds at Pearl which are held for those who book the Penthouse suites who get first call)

We are here now and are not members. Yes beach beds are reserved, but Victor does a great job of accommodating everyone. Haven't seen any one removed from a bed or lounge. It's all good!

So it sounds like this is not an issue. Thanks for the feedback.

Two weeks ago it was go early and tip Victor well. Some we know tipped very well and got "their" places all week. Others were told sorry you can not reserve chairs from one day to the next. We did see one couple get moved from a set of beach loungers due to members wanting those particular ones. They complained to management and were compensated.

Sugar77 wrote:Cokeman...I read the same in the most recent review of Pearl on TripAdvisor. It says "Only "members" may reserve pool and beach lounges. Even at 7:30 AM with no one at the pool, and all the lounges empty, we were not permitted to take lounges as they were being held for POTENTIAL future use by members. Also, we personally witnessed that on two different occasions, non-member couples sitting on unreserved beach lounges, were told to move so that members could have the lounges. The same "two class" technique is applied to restaurant availability....". Review seems legitimate, but hopefully they have it wrong.

I read the same review, and I would believe what I read here from Cokeman and others before I would believe what some people write on TripAdvisor. It just always seems like more of a straight story on the forum than what you can trust on the reviews sometimes. Maybe more people who are there now could comment on their experience?

Wife and I were at Pearl in Feb. Didn't have a problem getting the same chairs right next to the entertainment staff area.

We were @ Pearl early Feb; had the same chairs for five days. It was busy, I might add.

Was at Pearl in early March and had no problem with the beach beds. We are non-members. Victor was great and helped us move to new beds as the day went along. We tiped him but only after the second of third day. He seemed to be helping accomodate everyone.

What if you are staying in a penthouse? Are there specific beds reserved for them? Where are they located? I think we would prefer fun side of the pool but not sure if there are beds there.

J&K wrote:What if you are staying in a penthouse? Are there specific beds reserved for them? Where are they located? I think we would prefer fun side of the pool but not sure if there are beds there.

As far as I'm aware the only beds specifically for the Penthouse suites are the beach beds, - those that booked Penthouse suites get first crack at them, just have to tell your butler the day before that you want one of the beach beds the following day.
The beach beds are located on the the beach, just off of the pool and face towards the ocean