The "family phone line" to the Resort?

[Jimbbee]

We are arriving in December and read that Desire Pearl offers a "family phone line" to the Resort so relatives can contact guests. They said to email them who you are and when you will be arriving etc and they will send you the info.

I don't need to know and wouldn't want anyone to post the supposed family friendly resort name BUT - has anyone had it used by someone trying to reach them. If cell phones go out folks may need to reach us. I hope that the family line is discreet and works if someone has to reach us?

[CokeMann]

First they won't provide you the FF number until two weeks before your actual arrival date, so don't bother emailing them sooner than that.

That number is answered "Original Resorts, may we help you ?"

FYI - Original resorts owns/operates the following properties:

Aldea Thai Luxury Condohotel in Playa del Carmen
Desire Pearl - Puerto Morelos
Desire Rivera Maya
Marina Hacienda del Mar in Cancun
Pueblito Luxury Condohotel in Playa del Carmen
Temptation Resort Spa in Cancun