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Airport Transfers
Posted:
Sat Sep 16, 2017 7:01 pmby RobandHarper
We booked our trip back in April and we arrive in less than a month. At the time of booking, we reserved round trip shuttle service at the same time through the resort. We got a confirmation email (with a #) telling us we'd be getting a voucher email soon, but we haven't received anything else since then. Should we be worried?
Re: Airport Transfers
Posted:
Mon Sep 18, 2017 11:26 amby Workhardplayhard
I would just email the front desk.
front.pearl@desireresorts.com. No need to worry, but they should be able to confirm for you.
Re: Airport Transfers
Posted:
Mon Sep 18, 2017 2:51 pmby Twohere4some
If you booked through the resort, it may be with All Do Tours. Their website is alldotours.com.mx, email is contactus @ alldotours.com.mx. That is who we always get.
Re: Airport Transfers
Posted:
Mon Sep 18, 2017 4:18 pmby CokeMann
Twohere4some wrote:If you booked through the resort, it may be with All Do Tours. Their website is alldotours.com.mx, email is contactus @ alldotours.com.mx. That is who we always get.
FYI - alldotours as of Sept 2017 is no longer the resort default transportation provider
Re: Airport Transfers
Posted:
Mon Sep 18, 2017 8:53 pmby RobandHarper
Thanks everyone. I called the resort and after being on hold for about a minute, maybe 90 seconds, the rep came on and had everything good to go. I mean, that is customer service. I got the vouchers and the quick version on how to navigate the airport and dodge all of the drivers who will try to get our business.