Airport Transfers

by **RobandHarper** » Sat Sep 16, 2017 7:01 pm

We booked our trip back in April and we arrive in less than a month. At the time of booking, we reserved round trip shuttle service at the same time through the resort. We got a confirmation email (with a #) telling us we'd be getting a voucher email soon, but we haven't received anything else since then. Should we be worried?

by **Workhardplayhard** » Mon Sep 18, 2017 11:26 am

I would just email the front desk. front.pearl@desireresorts.com. No need to worry, but they should be able to confirm for you.

by **Twohere4some** » Mon Sep 18, 2017 2:51 pm

If you booked through the resort, it may be with All Do Tours. Their website is alldotours.com.mx, email is contactus @ alldotours.com.mx. That is who we always get.

by **CokeMann** » Mon Sep 18, 2017 4:18 pm

Twohere4some wrote:If you booked through the resort, it may be with All Do Tours. Their website is alldotours.com.mx, email is contactus @ alldotours.com.mx. That is who we always get.

FYI - alldotours as of Sept 2017 is no longer the resort default transportation provider

by **RobandHarper** » Mon Sep 18, 2017 8:53 pm

Thanks everyone. I called the resort and after being on hold for about a minute, maybe 90 seconds, the rep came on and had everything good to go. I mean, that is customer service. I got the vouchers and the quick version on how to navigate the airport and dodge all of the drivers who will try to get our business.

Airport Transfers

Airport Transfers

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