Desire Resort Forums

We were just at Pearl and the evening entertainment was NOT good. Except for one night, there was no entertainment in the lobby bar area. Instead, there was something in the disco until the "official" opening at 10:30 and it totally ruined the vibe. In the past, people would get dressed up, mingle in the lobby and wait for the disco to open. It made for a really social and fun vibe, full of anticipation and gave people a chance to show off their creativity with costumes and make new friends.

Now, people would walk into the lobby, go into the bar for a bit and, often leave because it was too loud to visit in the bar and it created confusion about when things were kicking off. The bar in the lobby was dead and most people had left by 10:30 so the disco was dead. The one night there was 6 people on the dance floor at 10:45 - it just wasn't working. We complained and were told the new manager, who came from RM, wants to mix things up but why mess with something that wasn't broken?

We sent emails to comment and ask for changes to make the lobby bar a hive of activity again but didn't hear back. We'd encourage others who were there recently and agree with this summary to write them and let them know how they feel. Maybe others like the more chill vibe in the lobby now but we sure felt it messed up our Pearl!

We just got home on Sunday and noticed the same thing. On latin night the band was set up in the disco and there were less than 10 people in there. We watched for 5 minutes and left and went to the jacuzzi. We don’t have any idea what happened beginning at 10:30 since nobody was there. Mingling in the lobby before a show was always a highlight on past trips.

Interesting. We were there in March and it was business as usual.

Hmmm... We're a month away from our trip and are just getting serious about theme night costumes. I'm wary of spending a bunch of money if nobody is hanging in the lobby and disco both.

buried20kleague wrote:Hmmm... We're a month away from our trip and are just getting serious about theme night costumes. I'm wary of spending a bunch of money if nobody is hanging in the lobby and disco both.

Totally agree with you. They shouldn’t mess with a formula that works so well.

My girlfriend and I will be at Pearl in one week. We’ve been reading posts in this forum for quite some time and can’t wait to get there. This post makes us a little sad in that it seems like the pre party in the lobby was half the fun! Hopefully people will still show up each night and want to have as much fun as us!

P&A wrote:My girlfriend and I will be at Pearl in one week. We’ve been reading posts in this forum for quite some time and can’t wait to get there. This post makes us a little sad in that it seems like the pre party in the lobby was half the fun! Hopefully people will still show up each night and want to have as much fun as us!

First timers for us BTW!

Darin & Melissa wrote:We just got home on Sunday and noticed the same thing. On latin night the band was set up in the disco and there were less than 10 people in there. We watched for 5 minutes and left and went to the jacuzzi. We don’t have any idea what happened beginning at 10:30 since nobody was there. Mingling in the lobby before a show was always a highlight on past trips.

We were there too - based on your avatar, I think I recognize you guys - we were the people with the back tattoos - wings for me, flowers and vines for her. We didn't even bother to put on our Latin costumes and also went right to the hot tub! We were very glad to go back to RM at which the pre-game was epic! I don't get it, we loved Pearl before but maybe it will change - everyone email!

For the first-timers, we know one thring - no matter the crowd or the entertainment planned, you bring the party, you are the party! So, you won't have any regrets - us "old timers" just don't love change!

ksr wrote:Interesting. We were there in March and it was business as usual.

We were there in November and it was awesome - apparently, it all changed in February.

max4play wrote:

Darin & Melissa wrote:We just got home on Sunday and noticed the same thing. On latin night the band was set up in the disco and there were less than 10 people in there. We watched for 5 minutes and left and went to the jacuzzi. We don’t have any idea what happened beginning at 10:30 since nobody was there. Mingling in the lobby before a show was always a highlight on past trips.

We were there too - based on your avatar, I think I recognize you guys - we were the people with the back tattoos - wings for me, flowers and vines for her. We didn't even bother to put on our Latin costumes and also went right to the hot tub! We were very glad to go back to RM at which the pre-game was epic! I don't get it, we loved Pearl before but maybe it will change - everyone email!

For the first-timers, we know one thring - no matter the crowd or the entertainment planned, you bring the party, you are the party! So, you won't have any regrets - us "old timers" just don't love change!

Yes, I remember seeing you guys. I mentioned the sparkles. You guys were over for the day. How was RM this time around?

I received communication from a staff member recently and was directly asked to leave a review on TripAdvisor regarding my feelings of the new GM. Apparently there are a lot of issues that are affecting guests and staff. I urge everyone on this forum to write a review on TripAdvisor. I was told that Orginal Resorts puts a lot of value on those reviews and collectively we could make some impact on these negative changes. Without all of us “regulars” the resort would suffer and we have a voice.

RavishNRelease wrote:I received communication from a staff member recently and was directly asked to leave a review on TripAdvisor regarding my feelings of the new GM. Apparently there are a lot of issues that are affecting guests and staff. I urge everyone on this forum to write a review on TripAdvisor. I was told that Orginal Resorts puts a lot of value on those reviews and collectively we could make some impact on these negative changes. Without all of us “regulars” the resort would suffer and we have a voice.

I recently posted a positive review on Trip Advisor but was specifically critical about the terrible and monotonous music played by the “DJ” (ugh!) in the disco. I got a response from ALESSIO from management claiming that they were in the process of changing the music program. I don’t know if they actually changed anything but management DOES pay attention to Trip Advisor and does respond.

Desire2424 wrote:

RavishNRelease wrote:I received communication from a staff member recently and was directly asked to leave a review on TripAdvisor regarding my feelings of the new GM. Apparently there are a lot of issues that are affecting guests and staff. I urge everyone on this forum to write a review on TripAdvisor. I was told that Orginal Resorts puts a lot of value on those reviews and collectively we could make some impact on these negative changes. Without all of us “regulars” the resort would suffer and we have a voice.

I recently posted a positive review on Trip Advisor but was specifically critical about the terrible and monotonous music played by the “DJ” (ugh!) in the disco. I got a response from ALESSIO from management claiming that they were in the process of changing the music program. I don’t know if they actually changed anything but management DOES pay attention to Trip Advisor and does respond.

Sadly, just there - status quo - the music didn't change yet.

And we'll create a new TripAdvisor account to do this on this weekend - great suggestion

we were there in early April and the disco pre-party routine was the same as before, so any change to that occurred following Apr 10.

That's weird and alarming....we go for our 2nd time next Friday, hopefully someone gets to the bottom of it. So do they still start the shows at 10:30? They are still advertising the theme nights every night, but from what I'm reading there wasn't any real theme night or show. We have outfits for every night we're there so we'll hope for the best.