Re: Evening Entertainment woes!
Posted: Tue May 15, 2018 2:50 pm
WICouple wrote:Looks like comments to management have worked. Just saw on Trip Advisor. Now I hope they follow through.
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Guest service D, Director de Relaciones con Clientes at Desire Riviera Maya Pearl Resort, responded to this review
Responded 2 days ago
Dear Guest
Thank you for taking the time to share your comments with the Tripadvisor community.
Our pool is working perfectly and we are ready to offer our service and comfort to our guests, the days that we were remodeling our main jacuzzi. The bathrooms in the jacuzzi area have been a success, we have obtained excellent comments. In terms of entertainment, tests have been carried out on requests from our guests to put on some nights bands on the disc, not getting the best comments, that is why the bands return to their original place. Our entertainment team have excellent comments, and I am pleased to inform you that Charly and Kia are back in our animation team since 1 month ago.
Best Regards.