This was our second trip to Pearl. The first was for 5 nights last year. This one was for 8 so we could enjoy two foam parties. Going through customs at Cancun was a breeze. We used USA Transport to get to and from the resort and that went off without a hitch. During our stay we participated in the theme nights, meaning we both got our garb ahead of time for each one. The music provided before the disco was always great, especially the solo saxophone player. We participated in the kinky darts and human sundae daytime activities. We lost both times. It was a lot of fun. El got up for the erotic dance lessons twice during the week. She had brought her own sarong this year. We went snorkeling one day. The dive shop guide, Brenda and the boat captain Juan gave us the best of service. We made new friends and spent some 'quality' time at the Jacuzzi. We did body shots first El and then me on the bar one night. That was a first. The food and service at the Pearl and Aphrodite restaurants was top notch.
We did run into two problem incidents during our stay.
The first was when we were leaving the Pearl restaurant on our first night. El headed for the stairs but instead went too far to the left and stepped off the ledge next to ramp. She hit her head on the fall and was knocked unconscious for five to ten minutes. There was a nurse and an EMT who were resort guests that immediately lent aid, plus the resort medical staff guy. The front desk called for an ambulance from Cancun that took an hour to arrive (some guests said it was two). They got lost twice finding the resort. The resorts little device that that goes on your finger to measure pulse and blood oxygen did not work. The resort wheelchair leg supports did not work. El got checked out by the Cancun ambulance squad who advised going to the hospital for diagnostic test. El refused and the next day had quite the painful bump on her head. All the resort staff, guests, and the ambulance squad folks were attentive and greatly concerned.
The second incident was that I had two debit cards stolen from my wallet which I foolishly left in the night table drawer. We had pesos, USD cash and El's wallet stored in the room safe and these were still there. I received a fraud dept call for one debit card when one transaction tripped a dollar limit. There were three other smaller transactions, less than $100 USD each, that did not trip a fraud alert. I did not discover the second debit card was missing until returning home and looking through my accounts. For this one there were no fraud alerts. It was covered for overdraft protection by transfers from a savings account. The total for those fraud transactions was over $2800 USD. The transaction locations extended all the way to Juarez geographically. We had no guests in our room during our stay. What is intriguing is how the wallet had been found after someone searching, how the wallet had been left behind in the drawer, how the two credit cards were not taken, how the $6 was still there, and how long the search and thft must have taken. I have reported all of this to the resort and sent transcripts by email of the transactions. It doesn't look like there will be any help from Desire Pearl. In phone conversations with Pearl I have been told that this is the first time a guest theft has happened. I am, of course, working with my local banks and have filed a police report (not in Mexico). There is a decent chance I will recoup the fraud transaction funds but time will tell. Bottom line here is not to make the same stupid mistake I made. Get anything of value locked up in the room safe.
I don't want to make this report sound like a big fat complaint. We enjoyed so many other things during our stay and will strongly consider returning for another visit.
Regards, Ken (and El)