Have made a longer report on trip advisor and plan to get around to a similar full report here but I hate to say,our recent trip at the end of July was really a let down as well. Our 8th trip in four years and food, service, entertainment - all obviously have declined in quality.
Then, the dance party take over arrived and things just became weird. There were competing theme nights. The staff seemed confused. The guests were definitely confused. It all made for a weird and oddly unsexy vibe as people sort of wondered about trying to figure out where to be and what was going on. First trip we weren’t sad to leave.
Still our trip wasn’ what the OP experienced. Sorry that happened. Really a bummer, but it seems to confirm the overall feeling we got. Management is investing elsewhere.