I am starting to wonder if there really is a tour concierge at Desire.... three emails to try and set up a whale shark tour and absolutely no response. After all the comments about how helpful staff were at Desire I was sure this would be no problem. Now I am concerned that this is the standard level of service we can expect from Desire.
Anyone had similar experiences? I think I might just have to book it myself, probably should have done that in the first place. Disappointing!
