by mfay » Thu Jul 14, 2011 6:32 am
Just out of curiosity about the new policy hedotom reported, I did check with the resort and got a response about the bracelets.
It seems that even at Desire there are a few...shall we put it mildly and call them "bad apples." Desire had had ongoing problems with some guests charging spa services, gift shop items, or special dinners/wines to other guests rooms. In the past all you did was give them your room number and sign. But signatures weren't matching, people of coursed refused to pay for services/products they didn't buy, and Desire had to make adjustments. So, now if you bill something to the room you also have to show your bracelet to the staff member, and he/she records your bracelet number on the ticket with the signature.
Of course it would be pretty awkward for the staff person to be getting down on the ground to get that number off your ankle- and we can't all raise our ankles up to eye level.................. so that's why the new wrist only policy.
Mike