We just found this topic after a few months of not being on this forum. We were there in June of this year and also had $$ stolen from our safe. About $300. It happened on our last day, during our morning breakfast and check out. We had done the survey, etc. and went back to clean up a few things before leaving at 9:30am for our flight back home. It left a very bad impression on us on what should have been pure bliss on our return flight home. We felt awkward about posting our story here and felt violated in a way. Came home, posted about it on the private yahoo group we were part of for June but got busy with life and hadn't been on this forum too much. We are now reading up on this forum and the topic at hand and while we are glad that others have pointed this out to Desire Mngt, we feel sad it is happening to a lot of people. Like others said, I am sure the majority of us had that $$ set aside for tips to the staff and some pocket $$ to get back to the airport.
We agree, that it has to be the same thing/same motto of last 24 hours. It seems almost as if while taking the survey that was much longer than most surveys, someone was tipped off, as they knew we were both in the lobby checking out. The reason we think this, is the $$ was in safe at 7am while up and getting ready to go. So all we had to do was grab breakfast and say goodbye to a few friends (early birds) we saw up at 9am. So between us leaving our room at 8am for breakfast and coming back at 9:15am and spending 15-20 min checking out it had to be the 'window' of opportunity there. We were glad passports weren't taken, Ipad for our trip home, and wife was happy she had her wedding band on her already.
Once we noticed $$ was missing, I went down to the office to the same guy who checked us out, and said I would like to report a theft. They sent security to room and now we have 20 mins until shuttle picks us up. Security comes in tears apart our room and then nothing. Thye were downloading data from the card reader at door and thought, that's how they catch the person. In 2016 with so much being computerized there has to be a log sheet or some data sheet about times cards were swiped, etc. Thankfully we had our shuttle pre-paid for us but our neighbors next to us we became friends offered us some cash for shuttle, as we weren't sure our shuttle was pre-paid at first. We emailed a lady repeatedly for months as we wanted an update the 'investigation'. She was always 'on vacation' or just gotten back and was 'researching'. But same thing as others posted. I lost our key card while having a night of fun at hot tub, and went right to front desk. They asked for my full name and gave me new one. When I told them after $$ was missing, the lady tried to turn it around on me that it was my fault for losing my card.
It won't affect our plans of coming back, but will proceed with a lot of caution. I like the idea of powder and work with a lot of police in my line of work, so may ask them to show me how this works in their work area.
Also found tiny nanny cameras we could set up to record to the cloud and then show staff of who the person is. Of course, we would disable it if new friends made their way back to our room to 'cuddle'
